I was considering to get an Ora for so long and was wary on the performance and delivery, but I succumbed and purchased one. And so glad I did, because I am using it almost everyday mostly before sleep and sometimes mid day when I want some calming tones.
But the special shout out goes to the customer service! I had issue with my sound machine and the CS was so responsive and true to their warranty claims, I was sent a replacement soon after! Thank you!
Kudos to Ora for the amazing sound machine and customer service!